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OTC Specialist with English and Polish
Offer expiration date: 2026-02-05

We are a leading provider of outsourcing, IT, consulting and technology services, and one of the largest employers in the service sector in Poland. Our Łódź branch is the largest branch of Infosys Limited outside India - a giant on the international market of modern business services. We operate on the basis of Business Process Management (BPM), thanks to which we actively respond to the needs of customers in a dynamically changing market.

We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków. 

We employ 2,300 highly qualified specialists from 64 countries to provide daily services to over 27 clients in 28 languages. The main areas of specialization of our center include: tax services, business data management, financial, accounting and purchasing services, business transformations, handling logistics processes and risk management.

We work with leading representatives of various sectors of the world economy, incl. FMCG, mining, manufacturing, automotive, insurance, financial and technology companies.

We Offer:

You can expect from us:

  • Performance bonus twice a year
  • Employee referral program bonus
  • Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
  • Access to training platform (self-learning), domain/soft/technical skills training
  • Possibility to use English language on a daily basis
  • Private medical care at Medicover (with possible extension to family members)
  • Reimbursement of Multisport card or points on MyBenefit platform
  • Attractive group insurance
  • Access to well-being platform, free meetings with a psychologist included
  • Stable employment based on an employment contract
  • No trial period
  • IT equipment is provided by the Company
  • Bonuses from the Social Fund
  • Flexible starting hours
  • Opportunity to participate in charity, sports and well-being events
  • Hybrid mode (2 work days from the office per week)

Recruitment stages:

CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback 

Task range:

Infosys Poland sp. z. o. o. Lodz

We are looking for a candidate with:

  • English on B2 and Polish language on C1 level (essential for client communication purposes)
  • Higher education
  • 2 years of experience in F&A OTC area (Cash Application, Collection)
  • Knowledge of SAP FSCM, DCD and APOE software would be an asset
  • Strong background within test scenario for S4H for Cash Application, FSCM collection module, dispute management would be an asset
  • Very good knowledge of excel (Preparing reports, VLOOKUP, PIVOTS, INDIRECT)
  • Communication skills

Your key activities:

  • Chase customers for payment of overdue accounts and debts
  • Resolve queries
  • Prepare reports when required by the Supervisor
  • Carrying out thorough credit checks for new customers to ensure eligibility for credit
  • Managing internal and external debt payment questions and enquiries
  • Ensuring payments are on track to be paid within the agreed terms
  • Chasing overdue invoices and payments via telephone and email
  • To contact the Supervisor as soon as possible if there is a potential problem
  • Complete the following Cash Application processes
  • Maintain integrity of customer ledger for both credit notes and customer payments
  • Process customer refunds where required
  • Execute direct debit process
  • Regularly update the team leader around developments and progress of relevant operational issues 
Documents needed for the application:

CV

Permanent employment

Infosys Poland Sp. z o.o.

  • PaidYes
  • Company PositionRegular Specialist
  • CityŁódź
Contact :

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