We are a leading provider of outsourcing, IT, consulting and technology services, and one of the largest employers in the service sector in Poland. Our Łódź branch is the largest branch of Infosys Limited outside India - a giant on the international market of modern business services. We operate on the basis of Business Process Management (BPM), thanks to which we actively respond to the needs of customers in a dynamically changing market.
We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.
We employ 2,300 highly qualified specialists from 64 countries to provide daily services to over 27 clients in 28 languages. The main areas of specialization of our center include: tax services, business data management, financial, accounting and purchasing services, business transformations, handling logistics processes and risk management.
We work with leading representatives of various sectors of the world economy, incl. FMCG, mining, manufacturing, automotive, insurance, financial and technology companies.
We offer to the candidates:
- Performance bonus twice a year
- Employee referral program bonus
- Access to training platform (self-learning), domain/soft/technical skills training
- Private medical care at Medicover (with possible extension to family members)
- Reimbursement of Multisport card or points on MyBenefit platform
- Attractive group insurance
- Additional social bonuses
- A chance to develop SAP, MDG and reporting skills
- Internal training program
- Stable employment based on an employment contract
- No trial period in the contract
Infosys Poland Sp. z. o. o. Lodz
Requirements:
- English on at least B2 level
- Polish on at least B2 level
- About 1 year of experience in similar position (Order Management, Quoting, Customer Care)
- Practical knowledge of MS Office
- Ability to communicate and collaborate with different stakeholders
- Ability to focus on deadlines and prioritize day to day
- Strong analytical and problem-solving skills
Responsibilities:
- Manage customer orders in timely and efficient manner (e-mails and phone communication)
- Manage orders in SAP – process order changes
- Elaborate and discuss challenges with different stakeholders
- Cooperate with internal functions to resolve customer queries
- Calculate quote amounts using excel macro and adjust it accordingly to Vendor quotes
- Work on daily basis with SAP and SFDC
- Active participation in board meetings and knowledge sharing sessions
- Ensure Customer Service Level Agreements are met or exceeded
CV
Permanent employment
Infosys Poland Sp. z o.o.
- Paid: Yes
- Company Position: Junior Specialist
- City: Łódź
- https://www.infosysbpm.com/poland.html
- ul. Pomorska 106 A
- 91-402 Łódź
- +48 42 278 15 00