We are a leading provider of outsourcing, IT, consulting and technology services, and one of the largest employers in the service sector in Poland. Our Łódź branch is the largest branch of Infosys Limited outside India - a giant on the international market of modern business services. We operate on the basis of Business Process Management (BPM), thanks to which we actively respond to the needs of customers in a dynamically changing market.
We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.
We employ 2,300 highly qualified specialists from 64 countries to provide daily services to over 27 clients in 28 languages. The main areas of specialization of our center include: tax services, business data management, financial, accounting and purchasing services, business transformations, handling logistics processes and risk management.
We work with leading representatives of various sectors of the world economy, incl. FMCG, mining, manufacturing, automotive, insurance, financial and technology companies.
We offer to the candidates:
- Performance bonus twice a year
- Employee referral program bonus
- Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
- Access to training platform (self-learning), domain/soft/technical skills training
- Possibility to use Italian language on a daily basis
- Private medical care at Medicover (with possible extension to family members)
- Reimbursement of Multisport card or points on MyBenefit platform
- Attractive group insurance
- Access to well-being platform, free meetings with a psychologist included
- Stable employment based on an employment contract
- No trial period
- IT equipment is provided by the Company
- Bonuses from the Social Fund
- Flexible starting hours
- Opportunity to participate in charity, sports and well-being events
- Hybrid mode (2 work days from the office per week) or remote work
Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback
Infosys Poland Sp. z. o. o. Lodz
Requirements:
- English language proficiency at least B2,
- Italian C1 - both spoken and written
- Good knowledge of MS Excel and Word
- Good communication and analytical skills
- At least secondary education
- Ability to anticipate client needs and proactively solve problems
- Ability to participate in client meetings and manage assigned tasks on time
- Attention to detail and awareness of GDPR aspects
- Time management skills - multitasking role
- Experience in HR Operations / HR Payroll in the Italian market is highly desirable
Responsibilities:
- Managing assigned HR-related tickets in a timely manner
- Ensuring all inquiries are accurately recorded in the ticketing system
- Taking responsibility for issues raised by the Client
- Performing appropriate follow-up actions in case of escalations
- Participating in client discussions regarding processes
- Answering incoming calls - service line
- Achieving goals and SLAs
CV
Permanent employment
Infosys Poland Sp. z o.o.
- Paid: Yes
- Company Position: Regular Specialist
- City: Łódź
- https://www.infosysbpm.com/poland.html
- ul. Pomorska 106 A
- 91-402 Łódź
- +48 42 278 15 00