We are a leading provider of outsourcing, IT, consulting and technology services, and one of the largest employers in the service sector in Poland. Our Łódź branch is the largest branch of Infosys Limited outside India - a giant on the international market of modern business services. We operate on the basis of Business Process Management (BPM), thanks to which we actively respond to the needs of customers in a dynamically changing market.
We are present in four major Polish cities: Łódź, Wrocław, Poznań and Kraków.
We employ 2,300 highly qualified specialists from 64 countries to provide daily services to over 27 clients in 28 languages. The main areas of specialization of our center include: tax services, business data management, financial, accounting and purchasing services, business transformations, handling logistics processes and risk management.
We work with leading representatives of various sectors of the world economy, incl. FMCG, mining, manufacturing, automotive, insurance, financial and technology companies.
You can expect from us:
- Performance bonus twice a year
- Employee referral program bonus
- Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
- Access to training platform (self-learning), domain/soft/technical skills training
- Possibility to use English language on a daily basis
- Private medical care at Medicover (with possible extension to family members)
- Reimbursement of Multisport card or points on MyBenefit platform
- Attractive group insurance
- Access to well-being platform, free meetings with a psychologist included
- Stable employment based on an employment contract
- No trial period
- IT equipment is provided by the Company
- Bonuses from the Social Fund
- Flexible starting hours
- Opportunity to participate in charity, sports and well-being events
- Hybrid mode (2 work days from the office per week)
Recruitment stages:
CV check -> Call with the Recruiter -> Skills check (online test(s) and phone language verification - if required) -> Video meeting with Hiring Manager -> Final decision and feedback
Infosys Poland Sp. z. o. o. Lodz
We are looking for a candidate with:
- Fluent English
- Advanced in MS Office
- University degree or equivalent preferably in Accounting, Finance, Business Administration, Economics, or comparable professional education
- Experience in F&A area (preferable BPO or SSC)
- About 2 years of team management experience
- Ability to lead virtual/remote teams including good command of online collaboration tools such as MS Teams
- Process, project management experience
- Very good in communication and presentation, organizational skills
- SAP knowledge would be an asset
Your key activities:
- Managing the performance of the team, ensuring that the service levels are met
- Monitoring risk of service provided and ensuring implementation of mitigation measures
- Coaching, mentoring and developing team members
- Providing operational support to team members
- Handling client communication and escalations
- Performance review calls with clients
- Talents development
- Managing of HR aspects including recruitment
- Continuous improvement of the process
CV
Permanent employment
Infosys Poland Sp. z o.o.
- Paid: Yes
- Company Position: Senior Specialist
- City: Łódź
- https://www.infosysbpm.com/poland.html
- ul. Pomorska 106 A
- 91-402 Łódź
- +48 42 278 15 00